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Payment | Shipping Costs
| California Sales Tax | Substitutions
Special Notes | Price Policy
| Shipping Policy
Payment
Check, money order, or credit card please. No C. O. D.s! Money orders or
credit cards will speed delivery as there is a delay on personal checks.
No foreign personal checks and no foreign currency are accepted. All foreign
drafts or money orders must be payable in U. S. funds. We have a minimum
credit card charge of $15.00.
Shipping Costs within the United States
UPS Ground:Orders under $50 & 10 lb.: shipping and handling is $5.95
UPS Ground:Orders under $85 & 25 lb.: shipping and handling is $9.95
UPS Ground:Orders under $125 & 30 lb.: shipping and handling is $11.95
UPS Ground:Orders over $125 : shipping and handling is FREE
UPS Air Service: By request only. Please e-mail or fax for a price quote for shipping. This amount is based on the weight of your order. Alaska,Hawaii, Puerto Rico and all U. S. Territories: We use U.P.S Air. There will be additional charge.
Shipping Costs for all of our Foreign Friends
We are not in the business of making money on shipping fees! We try to charge
only the exact amount needed to cover the postage and document fees. These formulas will give you amounts which are usually HIGHER than the actual cost. We provide this formula so you may get an idea of your shipping costs, but they will most likely be much less!
CANADA
Please add a $13.50 Packing, Handling, Insurance and Document Fee Plus 10%
of total order amount for UPS Ground.
ENGLAND and EUROPE, AUSTRALIA and the ORIENT
Please add a $18.00 Packing, Handling, Insurance and Document Fee Plus 25%
of order amount for Surface OR 35% of order amount for Air.
MEXICO, CENTRAL AMERICA and SOUTH AMERICA
Please add a $25.00 Packing, Handling and Document Fee Plus 30% of order
amount for Surface OR 35% of order amount for Air. Because of the lack of
insurance to the above countries, we cannot be responsible for the arrival
of your orders. Further, we cannot accept credit card orders. Please send
payment by international money order payable in U. S. dollars only.
CALIFORNIA CUSTOMERS MUST PAY STATE SALES TAX
California residents add sales tax applicable in your county. If you don't know
your county sales tax rate please fax or e-mail us and we will tell you!
IF WE DON'T HAVE THE ITEM YOU ORDERED, DO YOU WANT
SUBSTITUTIONS?
Whenever possible, please list second or third choices. If however, a substitute
is not acceptable and the item you want is not in stock, your money will
be refunded or held in credit until the item arrives, whichever you instruct.
SPECIAL NOTES: "The Stuff We Have To Say To Cover
Our Butts!"
All prices are subject to change without notice. All claims for damaged
or incorrect merchandise must be made within 14 days of receipt of order.
No returns will be accepted without previous authorization.
OUR PRICE POLICY: "The Cheaper the Better!"
We beleive that quality comes the first, but we also beleive the best buy for your money. From time to time we offer a incredible buy to our coustomer as special items of th month. And those will be 20% to 40% of the regular price.
OUR SHIPPING POLICY: "To get you the stuff
you want FAST!"
We mean fast!!!! Our policy is as follows:
Regular Orders:UPS Ground
We will ship all in-stock items within 24 hours.
Pluse if your order worth more than $125, your shipping and handling is FREE
Fax:408 243-8117 Ph:408-243-2533
3447 El Camino Real
Santa Clara, CA 95051
contact@egoldenglove.com
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